Start with what changed
Signs your heat pump may need repair
Some behavior is easy to misread. A short change in sound or airflow can just be a normal defrost cycle. A system that never recovers, shuts down over and over, or leaves the house uncomfortable is worth a real look.
No startThe thermostat's set to run, but nothing happens.
That could be the thermostat, a power problem, a control board, or the equipment itself. They all look the same from the living room. Note what the display shows and whether the indoor blower even turns on.
Long cyclesIt runs and runs, but never catches up.
A run that stretches past 40 or 50 minutes without hitting the setpoint can point to airflow, the outdoor coil, controls, low refrigerant, sizing, or just a brutally cold night. We test before we name a part.
Weak airflowSome registers feel weak, others feel fine.
Start with the filter, then the supply and return registers. A duct restriction, a tired blower, or an outdoor coil that can't move air can all feel like this from inside the house.
Cool air in heat modeIt blows cool air when it should be heating.
A few minutes of this during defrost is normal. If warm air doesn't come back within 10 to 15 minutes, or comfort keeps sliding, look at defrost controls, the reversing valve, or refrigerant charge.
Outdoor iceIce keeps building on the outdoor unit.
A thin frost layer in cold, damp weather isn't unusual. Ice that's an inch thick, blocks the coil, comes back fast, or never clears is a different problem, and it needs a look.
New soundIt buzzes, grinds, rattles, or squeals.
Write down when it started and whether it happens in heat, cool, or both. Even without a part name, that detail gives us a real place to start.
Control troubleThe thermostat goes blank or forgets its settings.
Note whether the screen comes back, whether it followed a power blip, and whether a breaker keeps tripping. Don't keep resetting a breaker that trips again.