How do I know if I need HVAC repair?+
If the system won't start, isn't heating or cooling properly, makes a new noise, blows weak air, leaks water, ices up, or keeps cycling on and off, it's worth having diagnosed. You don't have to work out which part failed. That's our job.
What should I check before calling?+
Check the thermostat mode and set point, swap the batteries if the display is blank, look at the filter without opening the cabinet, and make sure the vents and returns are clear. Note any water, ice, rust, odd sounds, or a unit that isn't running. Don't touch wiring, don't add refrigerant, and don't keep resetting a breaker.
What happens during a diagnostic visit?+
It depends on the symptom. We may check thermostat operation, temperature change across the coil, airflow, filter condition, the startup sequence, controls, electrical readings, coils, drainage, the refrigerant circuit, or heating safety operation. The point is to connect what you noticed to the part that's actually failing, before anyone talks about a repair.
Should I repair or replace my system?+
Repair usually wins when the fault is isolated, the rest of the system is sound, and comfort was fine before this. Replacement earns a look when safety is involved, a major component has gone, repairs keep repeating, comfort has been poor for years, or the equipment no longer suits the house. Age is one factor, not a verdict.
What if I smell gas or a CO alarm sounds?+
Get out of the house and call 911 or the gas utility from outside. Don't go looking for the leak, don't restart the furnace, and don't reset the breaker. HVAC service comes after everyone is safe.